HAIR & THERE bEAUTY cOLLECTIVE
Frequently Asked Questions
Q: Will you travel to me?
A: Yes! We are a full service salon that is located in East Syracuse, NY that also offers travel options! 95% of our weddings we travel to the site for. We will come to your home, hotel, venue, or where ever is convenient for you.
**PLEASE NOTE**
While we do travel to onsite locations, we do require a minimum of three (3) people receiving at least one (1) type of service each. I.e. 3 people receiving hair services and/or 3 people receiving makeup services.
Q: How much time do you need?
A: We allow 1 hour per person per service. The amount of time needed is determined by how many stylists we have available to work your day, how many people are receiving a service, and what time you need to be done by. We will help you with creating a timeline. Generally, we don't need as much time as we schedule for, but this allows some wiggle room in case anything comes up!
Q: What time should I be done with hair and makeup?
A: We suggest being done at least 1 hour prior to your earliest scheduled event, whether this is your first look/bridesmaid photos, any needed travel, or your ceremony itself. This gives you ample time to get any touchups
*** If you are traveling for first look photos or traveling for your ceremony: From the site you are getting ready at we recommend being done with hair and makeup 1 hour before in addition to the travel time to get to your ceremony or first look photos.***
Q: Do you charge a travel fee?
A: Yes we do. It is $10 for every 15 minutes per stylist from our salon to your location and back. For example: A location 15 minutes from our salon with 2 stylists would be a $40 travel fee. A location 1 hour and 15 minutes from our salon would be a $100 travel fee per stylist.
Q: How far will you travel?
A: Most of our stylists will travel up to a 3 hour radius from our salon location. (5900 North Burdick St. East Syracuse, NY 13057.)
Q: Do you offer trials?
A: Yes! We recommend them for the bride, but of course anyone may have a trial with us! You may also bring some guests with you, if you'd like. Trials for hair & makeup are scheduled in two hour time blocks. During this time you will get to know your stylists for your big day, and they will get to know you and your style. You may try two hair styles of your choosing during your trial, and you may opt to see a full makeup look and have it adjusted during your appointment. Lashes are complimentary for your trial, and the day of your wedding.
Q: What do I bring to my trials?
A: You may bring any photos for reference, although it isn't required, it can be helpful in determining what you'd like. You may also bring any hair extensions, or accessories that you wish to wear on your day! In general, we do not recommend bringing your veil. If you are wearing one we will be sure to show you, and another person how to insert/remove it the day of.
Any Further Questions you may text 315.506.0196
or email hairanthere@hotmail.com